Delivery Issue Venezuela - Digitel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-08-28 12:43 UTC
Incident End Time: 2023-08-29 00:17 UTC

Posted Aug 29, 2023 - 01:11 UTC

Update

We are continuing to investigate this issue.

Posted Aug 28, 2023 - 18:04 UTC

Update

We are continuing to investigate this issue.

Posted Aug 28, 2023 - 15:08 UTC

Investigating

We are currently observing delivery issues towards Venezuela - Digitel

Incident Start Time: 2023-08-28 12:43 UTC
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

Posted Aug 28, 2023 - 13:03 UTC

This incident affected: External Connectivity (SMS - LATAM).