Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-08-21 07:02 UTC
Incident End Time: 2026-08-21 11:24 UTC

Posted Aug 21, 2026 - 12:31 UTC

Update

We are continuing to investigate this issue.

Posted Aug 21, 2026 - 10:03 UTC

Investigating

We are currently observing delivery issues in Philippines - Globe Telecom.

Incident Start Time: 2026-08-21 07:02 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

Posted Aug 21, 2026 - 08:06 UTC

This incident affected: External Connectivity (SMS - APAC).