We are writing to inform you that queues have been cleared and traffic is back to normal.
Incident Start Date & Time (GMT) : 21 June 2022 22:00 Hrs Incident End Date & Time (GMT) : 22 June 2022 03:00 Hrs
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Jun 22, 2022 - 03:26 UTC
Investigating
Ticket Number :: MNOC-40690 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. However, we observe the queues gradually decreasing. We will continue to monitor and update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 21 June 2022 22:00 Hrs.