Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2021 - 21:00 UTC
Scheduled
3rd Party Maintenance
Services :: DI MMX 365 Ref Number :: CRQ1-46481467420
Start Date and Time (GMT):: 24th Oct 2021 21:00:00(GMT) End Date and Time (GMT) :: 25th Oct 2021 05:00:00(GMT)
Impact
DI MMX 365:
The activity will result in a disruption to services for up to 150 minutes during the first 7 hours of the maintenance window. An 8 hour window is however quoted to cover all eventualities. Back-out plan: 60 minutes of the maintenance window is reserved to roll the upgrade back on any of the devices if our engineers experience any issues during the works.
We have a fully redundant network, however you could experience intermittent connectivity to the Sinch MMX Hubs [194.6.14.219, 194.6.13.226] when traffic switches between primary and secondary paths during the maintenance.
Description: ` We need to undertake the following work as part of a network wide project to upgrade network devices to the latest firmware as recommended by our vendor. During the maintenance window, engineers will execute a comprehensively tested method of procedure with the objective to remotely upgrade the devices across our network, in multiple European cities, to the latest vendor recommended software release.
If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Oct 22, 2021 - 16:26 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).