DI SMS 365 | Operator Services | 3rd party Maintenance | Planned maintenance for one of the tier 3 operators in United States || Reference No:CHG000008937168
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Mar 29, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2024 - 02:00 UTC
Scheduled
Services :: DI SMS 365
Ref Number :: CHG000008937168

Start Date and Time (GMT):: 29 March 2024 02:00 Hrs.
End Date and Time (GMT) :: 29 March 2024 11:00 Hrs.

Impact:
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification: Potential Delay in delivery
Message Manager: : Not Impacted
Report Manager: Not Impacted

Description:
One of the tier 3 operators in the United States has advertised of conducting a Maintenance work. During the maintenance window, partner engineers will perform a technical maintenance work on their entire network. Some of our customers might face delivery degradation/delay in delivery for the traffic terminating to the operator during the maintenance window.

If you experience any issues , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Mar 22, 2024 - 17:22 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).