Start Time: 2021-03-18 11:45 UTC End Time: 2021-03-18 15:50 UTC
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 22, 2021 - 13:07 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2021 - 15:58 UTC
Identified
The supplier has identified the issue on their side and is currently working on the resolution.
Posted Mar 18, 2021 - 14:35 UTC
Investigating
Dear Customers,
We are writing to inform you that we are experiencing connectivity issues with our US Short Code partner for Google Voice and C-Spire.
Start Time: 2021-03-18 11:45 UTC
Impact MT: Clients may experience delayed/rejected/failed Short Code MT traffic towards Google Voice and C-Spire Impact MO: Clients may experience delayed/rejected/failed Short Code MO traffic from Google Voice and C-Spire
On behalf of our US Short Code partner for Google Voice and C-Spire, we appreciate your patience and apologize for any inconvenience that this issue has caused.
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 18, 2021 - 12:56 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).