Delivery Issues Italy - Noverca

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-18 12:32 UTC
Incident End Time: 2023-10-18 18:30 UTC
Posted Oct 18, 2023 - 20:43 UTC

Monitoring

We are observing improvements for the traffic toward Noverca Italy. The DRs are being received but customers may still experience delays. We are closely monitoring the traffic and will update accordingly.
Posted Oct 18, 2023 - 17:40 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Oct 18, 2023 - 14:05 UTC

Investigating

We are currently observing delivery issues towards Italy - Noverca.

Incident Start Time: 2023-10-18 12:32 UTC

Impact: Delayed/Missing MT's/MO's/DR's
Posted Oct 18, 2023 - 12:56 UTC
This incident affected: External Connectivity (SMS - EMEA) and Sinch DI Services (International SMS 365).