Our internal team has rectified the issue and issue is resolved.
Currently connection is up and stable.
Incident Start Date & Time (GMT) : 3rd November 2022 01:45 Hrs. Incident End Date & Time (GMT) : 3rd November 2022 04:00 Hrs. Total duration of the incident: 2hour 15 Mins.
Posted Nov 03, 2022 - 05:11 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2022 - 04:51 UTC
Investigating
Ticket Number :: NA Services::DI SMS 365
Description :: Currently we are observing connectivity issue with one of our partner towards multiple destination . Our internal team is working to resolve the issue. Customers may observe a potential delay in delivery for MO, MT and DLR traffic.
Impact :: Mobile Terminating (MT) Traffic: potential delay in delivery Mobile Originated (MO) Traffic: potential delay in delivery DR Notification : potential delay in delivery Message Manager: : not applicable Extranet : not applicable
Incident Start Date & Time (GMT) :3rd November 2022 1:45 AM