Delivery Issue Costa Rica - ICE

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-28 16:32 UTC
Incident End Time: 2024-11-28 23:20 UTC
Posted Nov 29, 2024 - 04:03 UTC

Update

We are continuing to investigate this issue.
Posted Nov 28, 2024 - 23:02 UTC

Update

We are continuing to investigate this issue.
Posted Nov 28, 2024 - 20:50 UTC

Investigating

We are currently observing delivery issues in Costa Rica - ICE.

Incident Start Time: 2024-11-28 16:32 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 28, 2024 - 17:49 UTC
This incident affected: External Connectivity (SMS - LATAM).