Service Degradation - Dashboard - Message search and analytics

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Feb 25, 2022 - 13:06 UTC

Monitoring

We are noticing stable performance and are monitoring the situation.

Posted Feb 18, 2022 - 08:57 UTC

Investigating

We are currently observing issues with message search on the customer dashboard.
Impact: Some customers may not be able to search for messages on the customer dashboard or use analytics
We are working on resolving this issue and will provide further updates.

Start time: 2022-02-17 13.30 UTC

Posted Feb 18, 2022 - 07:23 UTC

This incident affected: Dashboard.sinch.com (Analytics, Customer Support).