Ticket Number :: MNOC-31345 Services:: DI MMS 365 – MM7
Description ::
• All queues have been cleared and traffic is resumed back to normal. • Support teams verified the same and found the issue is resolved. • Support teams will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 12-July-2021 20:15 Hrs. Incident End Date & Time (GMT) : 13-July-2021 00:15 Hrs.
Ticket Number :: MNOC-31345 Services:: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform our support team is investigating. . • This would potentially cause delay in delivery of Multimedia messages
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 12-July-2021 20:15 Hrs.