DLR issue - Bouygues France

Incident Report for Sinch

Resolved

This incident has been resolved.

Start time: 2020-03-17 02:35 GMT
End time: 2020-03-17 09:50 GMT

Please contact support@sinch.com should you require further information or assistance.

Posted Mar 17, 2020 - 11:17 UTC

Monitoring

The operator has implemented a fix and we can see Delivery reports coming in since 09:50 GMT. We are currently monitoring the situation to make sure there are no further issues.

Posted Mar 17, 2020 - 10:34 UTC

Investigating

We are are currently experiencing issues with Delivery reports from Bouygues Telecom in France. We are working with the operator to investigate the issue.

Posted Mar 17, 2020 - 09:55 UTC

This incident affected: External Connectivity (SMS - EMEA).