The queues for MM7 have cleared and the issue seems resolved. We will continue to monitor the traffic.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 January 2022 16:30 Hrs. Incident End Date & Time (GMT) : 05 January 2022 02:00 Hrs.
Queues are due to high traffic and currently queues are decreasing. We will update once all the queues are cleared.
Posted Jan 04, 2022 - 20:05 UTC
Investigating
Ticket Number :: MNOC-36295 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 04 January 2022 16:30 Hrs.