DI SMS 365 (SMSx) | Operator Services | 3rd party Network Maintenance | Ref Number# 22354301-1

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Nov 09, 2021 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2021 - 05:01 UTC

Scheduled

3rd Party Maintenance

Services :: DI SMS 365(SMSx)
Ref Number :: 22354301-1

Start Date and Time (GMT):: 09 Nov 2021 05:00 Hrs.
End Date and Time (GMT) :: 09 Nov 2021 10:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification: Not Impacted
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted

Description:
One of our 3rd party providers will perform maintenance within their network. This has been designated as ESSENTIAL by them. The nature of this work is required in order to clear proactively detected network alarm(s) as well as correcting high span loss.
This maintenance work will impact the georedundant connection, the secondary database replication circuit between Sterling and Chicago. No production impact is expected since traffic is flowing through the primary database replication circuit between Sterling and Chicago.


If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Nov 08, 2021 - 11:36 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).