Service Notification - Dashboard

Incident Report for Sinch

Resolved

Our engineers have implemented a fix, and the dashboard is once again operational.

Start Time: 2020-12-08 00:00 UTC
End Time: 2020-12-08 05:50 UTC

We appreciate your patience while we worked to resolve the issue.

Posted Dec 08, 2020 - 05:57 UTC

Investigating

We are currently observing a potential outage of our CCP (Cloud customer portal, Dashboard.sinch.com)
Further information will be given as soon as possible.

Impact: Clients may be unable to access dashboard.sinch.com

Start Time: 2020-12-08 00:00 UTC

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Dec 08, 2020 - 05:34 UTC

This incident affected: Dashboard.sinch.com (Payment, SMS Administration, Numbers Administration, Analytics).