Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 25, 2026 - 09:01 UTC
Update
Dear Client,
We are writing to inform you that the concerned maintenance activity will not affect the REST API in the EU region.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 15, 2026 - 15:28 UTC
Scheduled
We are writing to inform you that, as part of our continuous efforts to improve the performance, stability, and reliability of our platform, we will be performing scheduled maintenance on the XMS Traffic platform at the times specified below.
Start Time: 2026-06-25 09:00 UTC End Time: 2026-06-25 10:00 UTC
Impact: XMS Traffic – US, BR, CA, AU and EU. During the maintenance window, clients making GET requests may experience intermittent service interruptions, increased response times, or temporary request failures due to the database upgrade activities.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Posted Jun 11, 2026 - 15:32 UTC
This scheduled maintenance affected: Messaging APIs (REST - US, REST - AU, REST - CA, REST - BR).