DI SMS 365 | Customer Management Portal | System Maintenance | PCRSDI-10895

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Jan 23, 2024 - 03:27 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 23, 2024 - 02:00 UTC

Scheduled

Services :: SMS 365 | Customer Management Portal
Ref Number :: PCRSDI-10895

Start Date and Time(GMT): 23 Jan 24 02:00 GMT
End Date and Time(GMT): 23 Jan 24 05:00 GMT

We are planning to upgrade the systems hosting the Customer Management Portal on the 23rd of January 2024 between 02:00 - 05:00 GMT.

Description:
We will be upgrading the systems that are hosting the Customer Management Portal on the 23rd of January ‘24 at between 02:00 and 05:00 GMT. During this maintenance period the Customer Management Portal will not be accessible. Customers who access this portal are advised not to use it during this maintenance period.

Note : The URL to access CMP is “https://eu5.cmp.sdi.sinch.com/SAPCMP/login#”

Impact:
Customers who use this portal will not be able to access it during this period.

If you have any questions or concerns, please contact your Account Manager, or send an email to operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

Posted Jan 09, 2024 - 05:46 UTC

This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).