Sinch Contact Pro - Test tenant upgrade

Scheduled for Sep 29, 06:00 - 14:00 UTC

Scheduled

Dear Customer

This notification is related to Contact Pro test tenant maintenance.
If you currently do not have a test tenant, please ignore this message.

We will be upgrading all customer test tenants to the newest release 26Q4 on Tuesday 29th of September.
During the day, there will be approximately 30 minutes service break for your test tenant.
Tenants will be ready for your testing on Wednesday 30th of September at 07:00 UTC.

Production tenants will be upgraded on October 17-18th.

What´s new documentation regarding the upcoming 26Q4 release is available in:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team

Posted Sep 23, 2026 - 12:07 UTC

This scheduled maintenance affects: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).