Service degradation - Analytics on customer dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-11-03 00:05 UTC
Incident End Time: 2023-11-03 09:52 UTC

Posted Nov 03, 2023 - 11:57 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently facing a service degradation for Analytics on the customer dashboard, dashboard.sinch.com.

Impact: Customer may experience incorrect results or missing data when performing searches with our Analytics tool on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.

Posted Nov 03, 2023 - 09:40 UTC

This incident affected: Dashboard.sinch.com (Analytics).