Delivery Issue France - Orange

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-10-21 09:37 UTC
Incident End Time: 2026-10-21 19:58 UTC

Posted Oct 21, 2026 - 20:48 UTC

Update

We are continuing to investigate this issue.

Posted Oct 21, 2026 - 18:33 UTC

Update

We are continuing to investigate this issue.

Posted Oct 21, 2026 - 15:58 UTC

Investigating

We are currently observing delivery issues in France - Orange.

Incident Start Time: 2026-10-21 09:37 UTC

Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

Posted Oct 21, 2026 - 12:15 UTC

This incident affected: External Connectivity (SMS - EMEA).