We observe MM7 queues built again within our platform. We have checked and found it is due to high traffic. Currently queues are processing. We will update on further progress.
Posted Jul 29, 2022 - 19:01 UTC
Monitoring
Dear Client,
We are writing to inform you that queues are due to high traffic and has been processed successfully. We will monitor for a while and confirm further status.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Jul 29, 2022 - 16:51 UTC
Investigating
Ticket Number :: MNOC-41602 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 29 July 2022 15:27 Hrs.