Calling Degradation - Brazil

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the performance degradation affecting our Calling Service towards Brazil has been resolved.

Incident start time: 2022-01-19 17:59 UTC
Incident end time: 2022-01-19 18:59 UTC

Please, contact support@sinch.com should you require further information or assistance.
Posted Jan 19, 2022 - 20:14 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Calling Service towards Brazil.

Incident start time: 2022-01-19 17:59 UTC
Incident end time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.
Posted Jan 19, 2022 - 18:28 UTC
This incident affected: Voice (Phone Calling (PSTN)).