Delivery Issue Brazil - SurfTelecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-23 13:16 UTC
Incident End Time: 2024-07-24 00:03 UTC
Posted Jul 24, 2024 - 01:01 UTC

Update

We are continuing to investigate this issue.
Posted Jul 23, 2024 - 19:50 UTC

Update

We are continuing to investigate this issue.
Posted Jul 23, 2024 - 15:20 UTC

Investigating

We are currently observing delivery issues in Brazil - SurfTelecom.

Incident Start Time: 2024-07-23 13:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 23, 2024 - 13:43 UTC
This incident affected: External Connectivity (SMS - LATAM).
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