Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-29 05:00 UTC
Incident End Time: 2024-11-30 09:09 UTC
Posted Nov 30, 2024 - 09:38 UTC

Update

We are continuing to investigate this issue.
Posted Nov 30, 2024 - 04:08 UTC

Investigating

We are currently observing delivery issues in Philippines - Globe Telecom.

Incident Start Time: 2024-11-29 05:00 UTC

Impact: Delayed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 30, 2024 - 02:28 UTC
This incident affected: External Connectivity (SMS - APAC).