Delivery Issue Brazil - TIM

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-25 14:20 UTC
Incident End Time: 2023-10-27 19:20 UTC
Posted Oct 27, 2023 - 23:38 UTC

Update

We are continuing to investigate this issue.
Posted Oct 27, 2023 - 17:14 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 16:04 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 07:15 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 02:34 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 00:03 UTC

Investigating

We are currently observing delivery issues towards Brazil - TIM.

Incident Start Time: 2023-10-25 14:20 UTC

Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 25, 2023 - 22:39 UTC
This incident affected: External Connectivity (SMS - LATAM).