Sinch Status - Delivery Issue United States

Delivery Issue United States - T-mobile

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-01-07 06:01 UTC
Incident End Time: 2025-01-07 15:42 UTC

Posted Jan 07, 2025 - 16:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2025 - 15:22 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 07, 2025 - 12:19 UTC

Update

We are continuing to investigate this issue.

Posted Jan 07, 2025 - 07:49 UTC

Investigating

We are currently observing delivery issues in the United States - T-mobile.

Incident Start Time: 2025-01-07 06:01 UTC

Impact: Delayed MT/MOs, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 07, 2025 - 06:19 UTC

This incident affected: Connectivity by region (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC).