Delivery Issue Sinch Engage

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Jun 28, 2023 - 18:44 UTC

Monitoring

The issue affecting the message sending functionality in Sinch Engage has now been resolved and messages are now being delivered to recipients as intended.

We will continue to monitor for any further discrepancies.

Posted Jun 28, 2023 - 14:15 UTC

Update

Our engineers are working on resolving this issue as quickly as possible.

As soon as we have any updates, they will be shared accordingly.

Posted Jun 28, 2023 - 13:13 UTC

Investigating

We are currently experiencing issues with the message sending functionality of Sinch Engage. A large part of the messages are not being successfully delivered to the intended recipients. We want to assure you that our technical team is actively working on resolving this matter as a top priority.

Posted Jun 28, 2023 - 11:34 UTC