DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards 2Degrees in New Zealand
Incident Report for Sinch
Resolved
This incident has been resolved and monitoring NOC will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 10-Oct-2021 20:30 Hrs.
Incident End Date & Time (GMT) : 10-Oct-2021 21:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 10, 2021 - 21:53 UTC
Investigating
Ticket Number :: NA
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing connectivity issue for 2Degrees in New Zealand.
• Our customers may observe potential delay in delivery of traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Queue at carrier end
DR Notification : Queue at carrier end
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 10-Oct-2021 20:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com
Posted Oct 10, 2021 - 21:13 UTC