DI SMS 365 (iSMS)| Operator Services | Application Maintenance | PCR Number # PCRSDI-10750

Scheduled Maintenance Report for Sinch

Completed

MAINTENANCE - ROLLED BACK

Hi All,

This maintenance has been rolled back due internal application issue. We will get back with the revised timings once available.

If you experience any issues regarding this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Oct 04, 2023 - 11:56 UTC

Update

MAINTENANCE EXTENDED

Services :: DI SMS 365 (iSMS)
PCR Number :: PCRSDI-10750

Start Date and Time (GMT):: 4 October 2023 06:00 Hrs.
End Date and Time (GMT):: 4 October 2023 12:00 Hrs.

Scheduled maintenance is currently in progress and is being extended till 4th Octorber 12:00 Hrs. GMT . We will provide updates as necessary.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Oct 04, 2023 - 08:44 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 04, 2023 - 06:00 UTC

Scheduled

Services :: DI SMS 365 (iSMS)
PCR Number :: PCRSDI-10750

Start Date and Time (GMT):: 4 October 2023 06:00 Hrs.
End Date and Time (GMT):: 4 October 2023 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential Latency
Mobile Originated (MO) Traffic: Potential Latency
DR Notification: Potential Latency
Report Manager Access : Not impacted
Report Manager Statistics : Not impacted

Description:
Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications, some of our clients may observe minor delays.`

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Sep 27, 2023 - 16:35 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).