[INCIDENT] | Enterprise Messaging | Message delivery testing (CSG) tool down

Incident Report for Sinch

Resolved

This incident has been resolved.

Impact ::
Mobile Terminating (MT) Traffic: Message delivery test available now.

Incident Start Date & Time (GMT) : 28 March 2022 23:30 Hrs.
Incident End Date & Time (GMT) : 29 March 2022 11:50 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Mar 29, 2022 - 12:16 UTC

Investigating

Services : Enterprise Messaging

Description:
Our internal route testing tool is down and we are unable to test the routes for message delivery.
Our support Groups are working on high priority to resolve the issue.

Impact ::
Mobile Terminating (MT) Traffic: Message delivery test unavailable.

Incident Start Date & Time (GMT) : 28 March 2022 23:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Mar 29, 2022 - 00:44 UTC