DI SMS 365(iSMS) | Operator Services | 3rd party Network Maintenance | Ref Number# 26909874-1

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Jul 10, 2023 - 22:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 10, 2023 - 16:00 UTC

Scheduled

Services :: DI SMS 365(iSMS)
Ref Number :: 26909874-1

Start Date and Time (GMT):: 10 July 2022 16:00 Hrs.
End Date and Time (GMT) :: 10 July 2022 22:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted


Description:
One of our 3rd party providers will perform maintenance within their network. The nature of this maintenance work is to replace faulty hardware and is required in order to improve network reliability and continue providing optimal service for our clients.
During the maintenance, traffic through MPLS may failover to the secondary link, due to which customer connections may experience disconnect and high latency for a brief time.


If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Jul 10, 2023 - 10:03 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW, SMS 365 Operator US).