• All queues have been cleared and traffic is resumed back to normal. • Support teams will continue to monitor the traffic.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 01 October 2021 14:45 Hrs. Incident End Date & Time (GMT) : 01 October 2021 17:40 Hrs.
Posted Oct 01, 2021 - 17:47 UTC
Identified
We have MM7 queues built within our platform due to high traffic.
We will monitor the traffic and update on any improvements.
Posted Oct 01, 2021 - 16:55 UTC
Investigating
Ticket Number :: MNOC-33523 Services:: DI MMS 365 - MM7
Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. This would potentially cause delay in delivery for Multimedia messages.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 01 October 2021 14:45 Hrs.