We are writing to inform you that we are received an update from Vodafone that the issue has been resolved. There was an issue with the voice carrier - Telecom Egypt which caused the failures.
Incident Start Time: 2020-05-10 07:00 UTC Incident End Time: 2020-05-10 08:29 UTC
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 10, 2020 - 10:26 UTC
Investigating
We are writing to inform you that we are currently observing delivery issues towards Vodafone network in Egypt. We are working with our provider to investigate the issue.
Incident Start Time: 2020-05-10 07:00 UTC
Impact: Clients may observe delayed or failed MTs towards Vodafone Egypt.
We appreciate you patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 10, 2020 - 07:45 UTC
This incident affected: External Connectivity (SMS - EMEA).