Delivery Issue Claro - Colombia

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-06-01 17:37 UTC
Incident End Time: 2026-06-02 01:30 UTC
Posted Jun 02, 2026 - 13:52 UTC

Update

We are continuing to investigate this issue.
Posted Jun 02, 2026 - 09:14 UTC

Update

We are continuing to investigate this issue.
Posted Jun 02, 2026 - 04:52 UTC

Update

We are continuing to investigate this issue.
Posted Jun 01, 2026 - 20:04 UTC

Investigating

We are currently observing delivery issues in Claro - Colombia

Incident Start Time: 2026-06-01 17:37 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Jun 01, 2026 - 18:04 UTC
This incident affected: External Connectivity (SMS - LATAM).