Delivery Issue Brazil - SurfTelecom
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2025-01-13 15:27 UTC
Incident End Time: 2025-01-13 20:15 UTC
Posted Jan 14, 2025 - 08:21 UTC
Update
We are continuing to investigate this issue.
Posted Jan 14, 2025 - 00:04 UTC
Update
We are continuing to investigate this issue.
Posted Jan 13, 2025 - 19:58 UTC
Update
We are continuing to investigate this issue.
Posted Jan 13, 2025 - 17:00 UTC
Investigating
We are currently observing delivery issues in Brazil - SurfTelecom

Incident Start Time: 2025-01-13 15:27 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.
Posted Jan 13, 2025 - 15:43 UTC
This incident affected: Connectivity by region (SMS - Latin America).