We are writing to inform you that we are observing stable performance toward the Cellcard network in Cambodia.
Incident start time: 2021-11-16 05:30 UTC Incident end time: 2021-11-16 15:51 UTC
We will continue monitoring the route for any further degradation.
We appreciate your patience and apologize for any inconvenience experienced during this incident. Please contact support@sinch.com should you require further information or assistance.
Posted Nov 16, 2021 - 17:18 UTC
Update
We are continuing to investigate this issue.
Posted Nov 16, 2021 - 09:04 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing MT delivery issues towards the Cellcard network in Cambodia.
Impact: Clients may experience delayed or failed MT traffic towards Cambodia.
Incident start time: 2021-11-16 05:30 UTC Incident end time: TBD
We appreciate your patience and apologize for any inconvenience experienced while work is being done to resolve this issue. Please contact support@sinch.com should you require further information or assistance.
Posted Nov 16, 2021 - 08:23 UTC
This incident affected: Connectivity by region (SMS - APAC).