Start Time: 2021-10-15 18:21 UTC Restoration Time: 2021-10-15 20:02 UTC
Please, contact support@sinch.com should you require further information or assistance.
Posted Oct 16, 2021 - 04:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Start Time: 2021-10-15 18:21 UTC Restoration Time: 2021-10-15 20:02 UTC
Please, contact support@sinch.com should you require further information or assistance.
Posted Oct 15, 2021 - 20:51 UTC
Investigating
Dear Client,
We are writing to inform that we are observing delivery issues towards C-Spire US.
Start Time: 2021-10-15 18:21 UTC.
Impact: Clients may experience failed Short Code MTs and MOs on C-Spire US.
We appreciate your patience and apologize for any inconvenience experienced while we worked on the issue. In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Oct 15, 2021 - 19:51 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).