Delivery Issue Mexico - AT&T

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-09-07 23:56 UTC
Incident End Time: 2026-09-08 00:58 UTC
Posted Sep 08, 2026 - 01:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 08, 2026 - 01:05 UTC

Investigating

We are currently observing delivery issues in Mexico - AT&T

Incident Start Time: 2026-09-07 23:56 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Sep 08, 2026 - 00:21 UTC
This incident affected: External Connectivity (SMS - LATAM).