This incident has been resolved and we are observing stable performance with minimal delays towards Telenor - Norway and the issue have been verified on the Operator side as resolved.
Incident Start Time: 2021-09-13 08:56 UTC Incident End Time: 2021-09-13 10:47 UTC
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Sep 13, 2021 - 11:29 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 13, 2021 - 10:32 UTC
Monitoring
Dear Client,
We are writing to inform you that we are able to observe improved traffic patterns towards Telenor - Norway. We will keep monitoring to ensure that the traffic remains stable.
Incident Start Time: 2021-09-13 08:56 UTC Incident End Time: 2021-09-13 09:47 UTC
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 13, 2021 - 09:50 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Telenor - Norway. We are working with the operator to resolve the issue.
Incident Start Time: 2021-09-13 08:56 UTC
Impact: Clients may observe delayed or failed MTs towards Telenor - Norway.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 13, 2021 - 09:34 UTC
This incident affected: Connectivity by region (SMS - EMEA).