Delivery Issue - Canada - Bell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 16-06-2022 23:40 UTC
Incident End Time: 17-06-2022 01:00 UTC

Posted Jun 17, 2022 - 01:31 UTC

Update

We are continuing to investigate this issue.

Posted Jun 17, 2022 - 00:54 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues to the Bell Network, Canada.

Incident Start Time: 16-06-2022 23:40 UTC

Impact: Clients may observe delayed or failed MTs & MOs towards the Bell Network, Canada.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Jun 16, 2022 - 23:52 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).