Customer Support - Ticketing System

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Mar 28, 2022 - 00:49 UTC

Update

This maintenance has been extended to 23:00 UTC.

Posted Mar 27, 2022 - 22:22 UTC

Update

This maintenance has been extended to 22:30 UTC.

Posted Mar 27, 2022 - 20:25 UTC

Update

This maintenance has been extended to 20:30 UTC.

Posted Mar 27, 2022 - 18:17 UTC

Update

This maintenance has been extended to 18:30 UTC.

Posted Mar 27, 2022 - 14:36 UTC

Update

This maintenance has been extended to 15:00 UTC.

Posted Mar 27, 2022 - 12:50 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 27, 2022 - 09:49 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Mar 18, 2022 - 15:38 UTC

Scheduled

Dear Client,

We will be performing a ticket system maintenance.
Type: Scheduled Maintenance
Affected system: https://support.sinch.com/servicedesk/customer/portal/1

Start time: 2022-03-27 07:00 UTC
Stop time: 2022-03-27 13:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.
Emails to support@sinch.com may be delayed.

After the upgrade, the URL will be changed to https://tickets.sinch.com and portal users will be required to reset their passwords.

Please call the support number in case of a high priority issue during the maintenance window.

Sincerely,
Sinch

Posted Mar 18, 2022 - 15:38 UTC

This scheduled maintenance affected: Dashboard.sinch.com (Customer Support).