We are writing to inform you that we are observing stable performance for TIM network in Brazil.
Incident Start Time: 2021-12-07 03:16 UTC End time: 2021-12-07 05:57 UTC
We appreciate your patience and apologize for any inconvenience experienced during this incident. Please contact support@sinch.com should you require further information or assistance.
Posted Dec 07, 2021 - 09:40 UTC
Update
We are continuing to investigate this issue.
Posted Dec 07, 2021 - 04:13 UTC
Investigating
Dear Clients
We are writing to inform you that we are currently observing delivery issues towards the TIM network in Brazil. We are working with the operator to solve this issue.
Incident Start Time: 2021-12-07 03:16 UTC
Impact: Clients may observe delayed or failed MTs/DRs towards TIM Brazil.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 07, 2021 - 03:55 UTC
This incident affected: External Connectivity (SMS - LATAM).