WhatsApp issue - EU & US

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-09-05 14:00 UTC
Incident End Time: 2022-09-05 20:00 UTC
Posted Sep 06, 2022 - 13:21 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 05, 2022 - 15:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2022 - 14:56 UTC

Investigating

We are currently observing issues with our WhatsApp API in the EU region.

We will update you as soon as we have more information.
Posted Sep 05, 2022 - 14:32 UTC
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