Delivery Issue Philippines - Smart and Sun Cellular

Incident Report for Sinch

Resolved

This incident has been resolved

Incident Start Time: 2023-04-05 01:00 UTC
Incident End Time : 2023-04-05 18:32 UTC

Posted Apr 05, 2023 - 20:52 UTC

Update

We are continuing to investigate this issue.

Posted Apr 05, 2023 - 16:50 UTC

Update

We are continuing to investigate this issue.

Posted Apr 05, 2023 - 16:03 UTC

Update

We are continuing to investigate this issue.

Posted Apr 05, 2023 - 13:02 UTC

Investigating

We are currently observing delivery issues towards Philippines - Smart and Sun Cellular

Incident Start Time: 2023-04-05 01:00 UTC
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 05, 2023 - 11:06 UTC

This incident affected: External Connectivity (SMS - APAC).