Issues with our authentication services

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident End Time: 2023-08-30 00:33 UTC
Posted Aug 30, 2023 - 04:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2023 - 00:33 UTC

Update

We are continuing to investigate the issue.
Posted Aug 30, 2023 - 00:05 UTC

Investigating

Please note we are currently observing issues with our Authentication API affecting multiple API services.

An engineer is currently working on a fix.
As soon as we have any further information we will update the status of the incident.

If you have any further questions you can direct them to our portal on tickets.sinch.com or via e-mail at support@sinch.com
Posted Aug 29, 2023 - 22:44 UTC