We are writing to inform you that queues have been cleared and traffic has resumed back to normal flow. We consider this issue as resolved.
Incident End Date & Time (GMT) : 3rd January 2023 22:50 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com.
Posted Jan 03, 2023 - 22:52 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 03, 2023 - 20:43 UTC
Investigating
Ticket Number :: MNOC-45257 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery of Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 3rd January 2023 16:40 Hrs.