External Maintenance - Orange Belgium - Delivery Report Freeze

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Dec 25, 2021 - 02:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 24, 2021 - 17:00 UTC

Scheduled

Dear Client,

We would like to inform you that Orange (BE) informed us that they will drop the Status Reports / Delivery Receipts on their platform during Christmas Eve to prevent issues on their platform.

Start time: 2021-12-24 17:00 UTC
End time: 2021-12-25 02:00 UTC

Expected impact duration: 9 hours

During this time clients won't receive any Delivery Receipts / Status Report for SMS sent to Orange (BE) numbers. SMS will be processed and treated by Orange (BE) and will be delivered as usual.
The Delivery receipts / Status Reports won't be reprocessed after as they are being dropped by Orange (BE).

Please contact support@sinch.com should you require further information or assistance.
Posted Dec 17, 2021 - 12:24 UTC
This scheduled maintenance affected: External Connectivity (SMS - EMEA).