Delivery Issue Phillippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident End Time: 2023-11-02 03:05 UTC
Posted Nov 02, 2023 - 08:18 UTC

Update

We are continuing to investigate this issue.
Posted Nov 01, 2023 - 07:02 UTC

Update

We are continuing to investigate this issue.
Posted Oct 31, 2023 - 21:18 UTC

Update

We are continuing to investigate this issue.
Posted Oct 31, 2023 - 16:26 UTC

Update

We are continuing to investigate this issue.
Posted Oct 31, 2023 - 14:09 UTC

Investigating

We are currently observing delivery issues towards Philippines.

Incident Start Time: 2023-10-31 05:30 UTC.
Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 31, 2023 - 12:03 UTC
This incident affected: External Connectivity (SMS - APAC).