Flashcall Degradation - Indonesia
Incident Report for Sinch
Resolved
This issue has been resolved.
Posted Feb 01, 2024 - 17:15 UTC
Update
We are continuing to investigate this issue.
Posted Feb 01, 2024 - 06:18 UTC
Update
We are continuing to investigate this issue.
Posted Jan 30, 2024 - 18:08 UTC
Update
We are continuing to investigate this issue.
Posted Jan 29, 2024 - 17:06 UTC
Update
We are continuing to investigate this issue.
Posted Jan 28, 2024 - 16:02 UTC
Update
We are continuing to investigate this issue.
Posted Jan 27, 2024 - 13:09 UTC
Update
We are continuing to investigate this issue.
Posted Jan 26, 2024 - 12:06 UTC
Update
We are continuing to investigate this issue.
Posted Jan 25, 2024 - 11:03 UTC
Update
We are continuing to investigate this issue.
Posted Jan 24, 2024 - 08:15 UTC
Update
We are continuing to investigate this issue.
Posted Jan 23, 2024 - 07:10 UTC
Update
We are continuing to investigate this issue.
Posted Jan 22, 2024 - 05:04 UTC
Update
We are continuing to investigate this issue.
Posted Jan 21, 2024 - 04:02 UTC
Update
We are continuing to investigate this issue.
Posted Jan 20, 2024 - 03:01 UTC
Update
We are continuing to investigate this issue.
Posted Jan 19, 2024 - 01:02 UTC
Update
An In-country situation in Indonesia is resulting in lower performance for our FlashCall service. We are working on a solution to the issue and will report back as soon as we have further information.
Posted Jan 09, 2024 - 15:48 UTC
Update
We are continuing to investigate this issue.
Posted Jan 08, 2024 - 15:11 UTC
Update
We are continuing to investigate this issue.
Posted Jan 07, 2024 - 12:00 UTC
Update
We are continuing to investigate this issue.
Posted Jan 06, 2024 - 11:04 UTC
Update
We are continuing to observe issues towards the destination, and we are continuing to investigate this issue.

As soon as we have any updates, they will be shared accordingly.
Posted Jan 05, 2024 - 10:10 UTC
Update
We are continuing to investigate this issue.
Posted Jan 04, 2024 - 15:04 UTC
Update
We are continuing to investigate this issue.
Posted Jan 04, 2024 - 05:04 UTC
Update
We are continuing to investigate this issue.
Posted Jan 04, 2024 - 00:06 UTC
Update
We are continuing to investigate this issue.
Posted Jan 03, 2024 - 21:04 UTC
Investigating
We are writing to inform you that we are currently observing performance degradation for our Flashcall service towards Indonesia.

Incident start time: 2024-01-03 09:00 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.
Posted Jan 03, 2024 - 19:25 UTC
This incident affected: Verification (Flash Call Verification).