Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 10, 2020 - 01:58 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 10, 2020 - 01:43 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2020 - 01:00 UTC
Update
Dear Client,
We will be performing a scheduled network maintenance at our EU1 site.
Type: Scheduled Maintenance Affected site: EU1
Start Time: 2020-12-10 01:00 UTC End Time: 2020-12-10 03:00 UTC
Impact Sinch Enhanced SMPP, HTTP and ENUM: Clients will be unable to connect to the EU1 site during the maintenance SMPP FQDN: smpp-eu1.clxcommunications.com / eu1.smpp.api.sinch.com (34.248.94.53) HTTP FQDN: http-eu1.clxcommunications.com / eu1.httpsms.api.sinch.com (34.248.94.53) ENUM FQDN: enum-eu1.clxcommunications.com (34.249.253.255)
Impact Legacy QOS-Lite SMPP and Redhot XML: Clients will be unable to connect to the EU1 API gateways. SMPP FQDN: smpp1.mblox.com, smpp3.mblox.com, smpp5.mblox.com Redhot XML FQDN: xml1.mblox.com, xml3.mblox.com, xml5.mblox.com, xml7.mblox.com, xml9.mblox.com, xml11.mblox.com, xml13.mblox.com, xml15.mblox.com, xml17.mblox.com
Impact Legacy Atlas HTTP SMS: Clients will be unable to connect to the EU1 API gateway eu1.httpgw.api.sinch.com Corresponding Redundant Legacy Atlas HTTP SMS gateway in EU2 is available. Alternate Legacy Atlas HTTP SMS FQDN: eu2.httpgw.api.sinch.com Impact EU REST API: Clients will be unable to connect to the EU API gateway eu1.sms.api.sinch.com and eu.sms.api.sinch.com
Impact WhatsApp: Clients will be unable to connect to the EU1 API endpoint eu1.whatsapp.api.sinch.com
Corresponding redundant Sinch Enhanced SMPP, HTTP and ENUM sites will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDN: smpp-eu3.clxcommunications.com / eu3.smpp.api.sinch.com (93.158.78.4) Alternate HTTP FQDN: http-eu3.clxcommunications.com / eu3.httpsms.api.sinch.com (93.158.78.4) Alternate ENUM FQDN: enum-eu3.clxcommunications.com / eu3.httplookup.api.sinch.com (93.158.78.4)
Corresponding redundant Legacy QOS-Lite SMPP and Redhot XML API gateways in EU2 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp2.mblox.com, smpp4.mblox.com, smpp6.mblox.com Alternate Redhot XML FQDNs: xml2.mblox.com, xml4.mblox.com, xml6.mblox.com, xml8.mblox.com, xml10.mblox.com, xml12.mblox.com, xml14.mblox.com, xml16.mblox.com, xml18.mblox.com
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Dec 03, 2020 - 05:25 UTC
Scheduled
Dear Client,
We will be performing a scheduled network maintenance at our EU1 site.
Type: Scheduled Maintenance Affected site: EU1
Start Time: 2020-12-10 01:00 UTC End Time: 2020-12-10 03:00 UTC
Impact Sinch Enhanced SMPP, HTTP and ENUM: Clients will be unable to connect to the EU1 site during the maintenance SMPP FQDN: smpp-eu1.clxcommunications.com / eu1.smpp.api.sinch.com (34.248.94.53) HTTP FQDN: http-eu1.clxcommunications.com / eu1.httpsms.api.sinch.com (34.248.94.53) ENUM FQDN: enum-eu1.clxcommunications.com (34.249.253.255)
Impact Legacy QOS-Lite SMPP and Redhot XML: Clients will be unable to connect to the EU1 API gateways. SMPP FQDN: smpp1.mblox.com, smpp3.mblox.com, smpp5.mblox.com Redhot XML FQDN: xml1.mblox.com, xml3.mblox.com, xml5.mblox.com, xml7.mblox.com, xml9.mblox.com, xml11.mblox.com, xml13.mblox.com, xml15.mblox.com, xml17.mblox.com
Corresponding redundant Sinch Enhanced SMPP, HTTP and ENUM sites will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDN: smpp-eu3.clxcommunications.com / eu3.smpp.api.sinch.com (93.158.78.4) Alternate HTTP FQDN: http-eu3.clxcommunications.com / eu3.httpsms.api.sinch.com (93.158.78.4) Alternate ENUM FQDN: enum-eu3.clxcommunications.com / eu3.httplookup.api.sinch.com (93.158.78.4)
Corresponding redundant Legacy QOS-Lite SMPP and Redhot XML API gateways in EU2 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service. Alternate SMPP FQDNs: smpp2.mblox.com, smpp4.mblox.com, smpp6.mblox.com Alternate Redhot XML FQDNs: xml2.mblox.com, xml4.mblox.com, xml6.mblox.com, xml8.mblox.com, xml10.mblox.com, xml12.mblox.com, xml14.mblox.com, xml16.mblox.com, xml18.mblox.com
In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Dec 03, 2020 - 05:17 UTC
This scheduled maintenance affected: Messaging APIs (SMPP - EU, HTTP - EU, REST - EU), External Connectivity (SMS - EMEA), Lookup API Endpoints (ENUM EU, HTTP EU), and Migrated APIs (Redhot XML (mBlox)).